Effective Date: 10/7/2025
Welcome to the website of BR Refrigeration Heating & Air LLC (“we,” “us,” “our,” or “the Company”). These Terms of Service (“Terms”) govern your use of our website, online tools, and any services provided by us (collectively, the “Services”).
By accessing or using our website, you agree to these Terms and our Privacy Policy (which is incorporated by reference). If you do not agree, please do not use our website or Services.
1. Company Information
BR Refrigeration Heating & Air LLC is a Washington-based HVAC contractor providing residential and commercial refrigeration, heating, ventilation, and air-conditioning services.
Our primary service area includes Washington State and surrounding regions.
Contact Information:
brrefrigeration2017@gmail.com
(509) 840-4282
2. Use of the Website and Services
You may use our website only for lawful purposes and in compliance with these Terms.
You agree not to:

• Engage in any activity that disrupts or interferes with the website’s operation.

• Attempt to hack, reverse-engineer, or compromise any security features.

• Submit false, misleading, or inaccurate information through any forms or contact methods.

• Use the website to send spam, unauthorized advertising, or fraudulent inquiries.

We reserve the right to refuse service, remove content, or terminate access if we determine that a user has violated these Terms or acted unlawfully.
3. Estimates, Quotes, and Service Appointments
All quotes or estimates provided through the website, phone, or email are non-binding until confirmed in writing by BR Refrigeration Heating & Air LLC.
Pricing is subject to change based on project scope, material costs, and service conditions.
Appointments are scheduled on a first-come, first-served basis. We reserve the right to reschedule or decline a service request in the event of unforeseen circumstances (weather, safety, or availability).
4. Payments and Billing
Payment terms vary depending on the type of service:

• Deposits: Some services may require an upfront deposit before scheduling.

• Final Payment: Due upon project completion unless otherwise stated in writing.

• Accepted Payments: Cash, card, check, or approved electronic payment platforms.
  All invoices are due according to the stated payment terms. Late payments may incur service or administrative fees.

5. Warranties and Service Guarantee
We stand behind the quality of our work and use only trusted materials.

• Labor Warranty: Most standard installations include a [Insert Duration] labor warranty.

• Manufacturer Warranty: Equipment warranties are provided and honored according to each manufacturer’s terms.

• Exclusions: Damage caused by misuse, unauthorized modifications, neglect, or natural disasters is not covered.

Please contact us within [Insert Time Frame, e.g., 30 days] of noticing any workmanship issues.
6. User-Provided Content
If you submit any content to us—such as reviews, testimonials, photos, or feedback—you grant BR Refrigeration Heating & Air LLC a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content for promotional or informational purposes.
You represent that you own or have permission to share such content.
7. Third-Party Links
Our website may include links to external websites for convenience. We are not responsible for the content, products, or services of those third parties. Accessing third-party sites is at your own risk, and their terms and privacy policies apply.
8. Limitation of Liability
To the fullest extent permitted by law, BR Refrigeration Heating & Air LLC and its owners, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from:

• Use or inability to use our website or Services,

• Reliance on any information provided, or

• Unauthorized access to or alteration of your data.

In all cases, our total liability shall not exceed the amount paid (if any) for the specific service giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless BR Refrigeration Heating & Air LLC, its officers, employees, and affiliates from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the website or Services, your violation of these Terms, or your violation of any rights of another party.
10. Intellectual Property
All content on this website—including text, graphics, logos, designs, and software—is the property of BR Refrigeration Heating & Air LLC and protected by U.S. and international copyright laws.
You may not copy, distribute, modify, or reproduce any materials without written consent.
11. Disclaimer of Warranties
Our website and its content are provided “as is” without warranties of any kind, either express or implied.
We do not guarantee that the site will always be available, uninterrupted, or error-free. Any reliance on information from this website is at your own risk.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Washington, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate courts located in Yakima County, Washington.
Before initiating legal proceedings, both parties agree to attempt good-faith mediation or informal resolution.
13. Changes to These Terms
We may update these Terms occasionally. The revised version will be posted on our website with the updated effective date.
Your continued use of the website or Services after changes means you accept the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact:
BR Refrigeration Heating & Air LLC
brrefrigeration2017@gmail.com
(509) 840-4282